Legal notice and terms of use
Last updated: 5 November 2026
Courtesy translation. In case of discrepancy, the Spanish version prevails.
1. Site owner
In compliance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSI-CE), we inform you that the website booktripdirect.com (“BookTripDirect”) is owned by:
- Owner: InnovaSoluciones S.L.
- Tax ID (NIF/CIF): B86609476
- Address: C/ Duero nº 37 - Villaviciosa de Odón, Madrid 28670
- Contact email: legal@booktripdirect.com
2. What BookTripDirect is
BookTripDirect is a guide and search tool for accommodation in Spain (country houses, hotels, apartments, guesthouses, hostels, campsites and more). It lets you find places to stay by destination or on a map and contact each property directly. BookTripDirect is not a travel agency or a booking intermediary: any booking, price, payment term or cancellation policy is agreed exclusively between the user and the property. When a property offers booking through this website, its listing says so.
3. Information about properties
Property data comes from public tourism registers, OpenStreetMap contributors, the owners themselves and visitors. We do our best to keep it correct and up to date, but it may contain errors or omissions (prices, phone numbers, location, amenities, category, availability). Please confirm the details with the property before booking.
If you own a property and want to correct, complete or remove its listing, you can claim it on the site or write to us at legal@booktripdirect.com.
4. Use of the site
Users agree to use the site lawfully and, in particular, not to: (a) extract content, databases or photographs by automated or mass means; (b) submit false or offensive information, or information that infringes third-party rights; (c) attempt to access restricted areas or interfere with the service; (d) use the contact details of properties for unsolicited commercial messages.
5. Owner accounts
To manage a property listing you must create an owner account. The owner warrants that they own the property or are authorised to manage it, that the information provided is truthful, and that they have the right to publish the photographs and texts they upload. To prevent improper takeovers, linking an account to an existing property may require prior verification. BookTripDirect may suspend or delete accounts and content that breach these terms. The owner is responsible for keeping their password confidential.
6. Guest reviews
Reviews must be based on a real experience, be respectful, and must not contain third parties’ personal data, advertising or unlawful content. BookTripDirect may moderate, reject or remove reviews that breach these rules. Properties may reply publicly to the reviews they receive.
7. Intellectual and industrial property
The site’s design, code, the BookTripDirect trademark, the logo and our own texts are protected by intellectual and industrial property law. Map and municipality data comes in part from © OpenStreetMap contributors, available under the ODbL licence. Photographs and texts of each property belong to their owners, who authorise BookTripDirect to display them on the site to promote the property. If you believe any content infringes your rights, write to us and we will review it promptly.
8. Links to other sites
Listings link to third-party websites and services (the property’s website, booking portals, maps). BookTripDirect does not control those sites and is not responsible for their content or policies.
9. Liability
BookTripDirect does not guarantee the continuous availability of the site or the accuracy of third-party information, and is not liable for damages arising from contracts with properties or from the use of the information published, except where the law provides otherwise. This limitation does not affect the rights that consumer law grants to users.
10. Personal data and cookies
The processing of personal data is described in the Privacy policy and the use of cookies in the Cookie policy.
11. Changes, governing law and jurisdiction
BookTripDirect may change these terms; the current version is the one published on this page. These terms are governed by Spanish law. For any dispute, and unless mandatory law provides otherwise (in particular for consumers), the parties submit to the courts of the site owner’s domicile.