Help centre

Many BookTripDirect listings were created from public tourism registers and OpenStreetMap, so they may be incomplete. Claiming a listing means it becomes yours: you can keep it up to date yourself.

Once claimed, from your dashboard you can:

• upload photos (gallery) and choose the main one;
• write or fix the description, amenities, website, phone and capacity;
• add booking links (your website, Booking, etc.) so travellers reach you directly.

Claiming and completing your listing is free. If you do not claim it, the listing keeps appearing with the public data we have.

Contact us if you want to manage your property from BookTripDirect.

So nobody can take over someone else’s listing, the proof is controlling an email inbox of the business:

1. If the listing has an email address, we send a link to that address (partly hidden on screen).
2. If it has its own website, you can receive the link at an address on that domain (for example info@yourhotel.com): only whoever runs the website controls it.
3. If neither works (no email or website on the listing, or you no longer use that address), request manual verification: we check it ourselves and email you.

The link expires after 48 hours. When you open it you choose a password and the listing is linked to your account. If you did not request it, ignore the message: without opening the link no access is granted.

Use manual verification: create your account naming the listing and we check that you are the owner (for example by contacting a phone number or email shown on the business’s website). We email you when it is resolved. If the listing already has an owner and you think that is a mistake, it is the same route.

You land on your dashboard with a welcome screen. From there you complete the listing, upload photos and, if you want, publish rooms. Come back whenever you like: your changes are saved to the listing.

You can edit almost everything: name, description, amenities, contact details, website, capacity, photos and booking links. You can also correct the location: municipality, address and exact point on the map (with the “Locate from the address” button or by choosing it manually). If you change the municipality or place the property far from it, the listing is unpublished until we review the change.

Create your account at Add your property, fill in the listing and add photos. Before adding a new property, check it is not already on the site: if it is, claim it instead of creating a duplicate.

Every new listing is reviewed before it is published to keep the directory reliable. When you press “Send for review”, we check it and email you: if approved, it goes live; if something needs changing, we tell you what. Until then it does not appear in search. Once it is published, your edits apply as soon as you save.

Yes: in “Photos and publish” you can unpublish the property and it stops appearing in search. If you want us to delete the data, write to us.

Listings are for information: you will see the phone number, website, booking links or a message form to contact the property directly. BookTripDirect takes no part in the booking.

From official tourism registers, OpenStreetMap and the owners themselves. See the details in Data sources. It may contain errors: if you spot one, let us know or, if you are the owner, claim the listing.

When the register does not publish exact coordinates, we place the property at the centre of its municipality and say so on the listing. For the exact address, contact the property.

Points of interest nearby (beaches, heritage, nature and trails). We show a varied selection of the closest ones; it is not an exhaustive list.